I thought it would be nice to have a section of How To’s that might be helpful to all. If you notice a question that is often asked, please post it here, with a clear tutorial of how to do it.
If we can keep chatter to a minimum (say as “comments” only, not new posts) it will help everyone find their answers easier. :o
@Char I just wanted to say that I think this is a great idea! Especially as the site grows and changes, this will be a good thread to refer people to. Maybe one day we’ll be able to have a wiki or help section. A help group might also be a good idea as we grow. I’m willing to help with any of this, so please message me if you need help.
I am getting an error that says I am not able to view a page - what does this mean?
There are three things that could have happened - none are your fault.
You may be following a link to a deleted post. Maybe it was a duplicate or an unintended post that is now gone.
If you were searching our website the search may have “timed out”. We have extended the length of the search times, however if it is still a problem let us know and we’ll come up with a solution.
You clicked on a link to a group you are not a member of, if you’d like you can join the group to see the posts.
My notifications have disappeared. How do I get them back?
What is happening? The systems assumes if you are in a topic where the notification references you have seen the comment or like that it references and marks it as read.
Click on Notifications at the top of the screen
Click on notifications again
Down below is a “filter” drop down - click on filter, then select the radio button for both:
Click the word filter down again to make it go back up. Then all of your notifications return - including the ones the system assumes you saw.
What is the difference between a reply to a topic and a comment?
A reply to a topic creates a new entry - do you see the #9 up at the top of this box? I am creating a new reply to the topic.
In this photo you can see a space between the original post and the reply box? This will add a new entry to the topic after clicking the post button.
Sometimes we need an easy way to run a random number generator for prize drawings etc and the person doing the drawing prefers only specific items, such as a finished object picture, be a new post and comments on those works of art be as a comment to the post not a new post.
(As a side note, adding a comment instead of a new post also helps readers understand what your comment is referring to.)
To make a comment instead of a new post, first click on the three dots on the original post, then click on comment (a PC or tablet may spell out the word “comment”):
This brings up a box for you to text your comment in - see how it is attached to the original comment?:
After you click post, your comment is attached to the original post and not a new post within the topic - it shows as a
2.1, making a random number generator easier when chatter isn’t included as an entry.
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